Last Updated: October 18, 2026

Shipping Policy

Thank you for shopping at BRAYLUTO. We aim to provide clear and reliable shipping information so you know what to expect after placing your order.

Estimated Delivery Time

Order Processing

Orders are typically processed within 1–3 business days after your order has been successfully placed. Business days do not include weekends or public holidays. Processing time is separate from the estimated delivery time.

Estimated delivery time is 7–15 business days after order processing. Delivery times are estimates and may vary depending on the destination, carrier operations, customs procedures, public holidays, weather conditions, or other circumstances outside our control.

Shipping Address

Order Tracking

Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an error in your shipping information, please contact us as soon as possible at cummingsralph59@gmail.com.

When tracking information is available, it will be provided after your order has been shipped. Please allow some time for tracking information to become active after shipment, as carriers may require additional time to update their systems.

We will make reasonable efforts to assist with address changes before shipment, but we cannot guarantee that changes can be made once an order has entered processing or has already been shipped.

Delivery Delays

Lost or Damaged Packages

Occasional delivery delays may occur due to carrier operations, customs processing, peak shipping periods, weather conditions, or other circumstances outside our control. If your order is significantly delayed, please contact us with your order number so we can review the available shipping information and assist you.

If your package appears to be lost or arrives damaged, please contact us as soon as possible. Include your order number and any relevant information or photos so we can review the issue and provide appropriate assistance.

International Shipping & Customs

International shipments may be subject to customs procedures, import requirements, duties, or taxes depending on the destination country. Any applicable customs requirements or charges are determined by the destination country's authorities and may vary by location.

Contact Us

BRAYLUTO

Email: cummingsralph59@gmail.com

If you have any questions about shipping or your order, please contact us. We aim to respond to customer inquiries within 24–48 hours.

No. 683, Jalan Kemboja 31, Bandar Amanjaya, 08000 Sungai Petani, Kedah, Malaysia